Training your people actually use.
Live, immersive workplace training for the moments that matter.
The Experience Lab designs and delivers training across the topics Australian employers ask about most often. Compliance you can't afford to skim. Culture work that has to land in behaviour, not policy. Capability your people need at work on Monday morning. Every program is tailored to your workplace, your language and your risks - and built on the legally informed foundations our team keeps current with every legislative shift.
A typical delivery brings a specialist facilitator and a small team into your room. Not one trainer with a deck. So your people listen and they do.
The method holds. The content shifts.
Every program on this page is delivered live in the room. Tailored to your sector. Built around Corporate Theatre, RealPlay and workshop practice that closes the gap between knowing and doing - and the capacity-building outcomes that come with it. What changes between programs is the scenario, the script, the legislation we ground it in and the conversation we coach your people through.
That consistency is the reason teams come back. The first session solves one problem. The second solves the next, with a team you already trust to read the room.
Workplace Safety & Respect
The regulator-facing programs. Positive Duty, Respect@Work, the WHS psychosocial Code of Practice, primary-prevention frameworks for family violence. These six programs translate the legal landscape into everyday behaviour - the leader move that prevents the report, the team norm that closes the risk, the Upstander moment your people now know how to take.
Preventing Sexual Harassment
99% of Australian workplaces have the policy. 1 in 4 still fall short on prevention. We turn Positive Duty compliance into visible, everyday behaviour your regulator and your board can both see.
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Tackling Psychosocial Hazards
Fourteen recognised hazard categories under the WHS Code of Practice. We bring them into the room through Corporate Theatre and equip leaders to recognise and respond before the harm compounds.
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Combating Workplace Bullying
Slideshows don't stop bullies. We rehearse the interruption - the move that prevents the report, the team norm that closes the risk - until your people can use it when the moment calls for it.
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Realising Respectful Workplaces
Respect can't be taught with templates. We build the cross-topic cultural spine that connects harassment, bullying, psychological safety and inclusion into one narrative that lasts.
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Upstander Training
The behaviour we walk past is the behaviour we accept. We build the four Upstander skills - call it, disrupt it, report it, support - so your people can act in the moment, safely.
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Spotting the Signs of Domestic Violence
Workplace primary-prevention training co-developed with DART Group. Built around Behind Closed Doors - the play about the signs colleagues notice first and the response that follows.
Explore the topicInclusion & Equity
The hardest topics in the room right now. Our work is built for resistance - empathy and skill, evidence and craft. Your leaders leave able to hold a room that pushes back, name what they see in a calibration meeting, and make the inclusion call when no one is watching.
Embracing Diversity & Inclusion
D&I built for the room that is sceptical. Corporate Theatre that persuades, Impact Stories that connect, facilitation that holds the room when it gets uncomfortable.
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Supporting Gender Equity
Developed with CEOs for Gender Equity. We rehearse the workplace moments where equity gets made or missed - the calibration meeting, the promotion conversation, the casual comment your leaders need to handle in real time.
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Disrupting Unconscious Bias
Bias lives in split-second decisions. Corporate Theatre, cognitive-science facilitation and skills-in-practice activities shift learners from classroom-aware to decision-moment-aware.
Explore the topicLeadership & Capability
Where leaders become the reason their teams stay, grow and lift performance. Coaching, courageous conversations, leadership presence, change, values - plus the empathy, emotional intelligence and vulnerability modern leadership runs on. Built around RealPlay so your leaders rehearse the conversation they have been avoiding before they have it for real.
Cultivating Courageous Conversations
When your people can step in boldly rather than step back, trust and accountability follow. We build that muscle through RealPlay practice with our trained actors.
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Leadership Development
Beyond the title. We build the practical skills, presence and authenticity that modern leadership actually requires - in the room with your emerging and experienced leaders.
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Introduction to Coaching
The coaching skill that turns leaders from tellers into developers. Open questions, the GROW model as scaffold, live practice with our trained actors so it lands on Monday.
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Getting Comfortable with Change
Built around The Change Play. Your team learns to recognise the four classic responses to change in themselves and each other - and how to support every one through restructure, rollout or strategy pivot.
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Living the Values
We turn your values into scenes your people recognise - then into practice they take back to the floor. Built for rollout, induction or post-refresh embedding so the values land as behaviour, not posters.
Explore the topicFrontline & People Skills
The craft that shows up at every customer touchpoint, every internal interaction, every moment one person is holding space for another. Presentation, customer service, peer support - learned by doing, with our actors playing the customer or colleague on the other side.
Presentation Skills Training
Voice, body, confidence. Taught by people who work in performance professionally - so your team leave able to hold a board room, a conference stage or a client pitch with genuine presence.
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Succeeding at Customer Service
Service-skill craft, not script-reading. First impressions, listening, escalation, the apology that repairs - practised live with our trained actors so it lands by the next shift.
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Peer Supporter Training
Equip the colleagues your workforce already turns to. Notice the change, hold the supporting conversation, know the boundary, refer with care - rehearsed live so it is ready before it is needed.
Explore the topicSpecialist formats and one-off projects
Sometimes the brief isn't a single topic - it's a format. RolePlay actors for an OSCE circuit. A custom simulation. A training video. A conference keynote. The same craft, applied to whatever shape the moment calls for - so the learning lands however the room walks in.
Developing Through RolePlay
Theory tells you what to do. RolePlay prepares you for how to do it. Our professional actors are the realism layer behind corporate training, OSCE circuits, vivas and simulated patient work.
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Crafting Simulations
Immersive work-based simulations from a two-hour table-top to a full-day immersion. Critical incident response, media training, leadership simulations - designed, populated and debriefed by us.
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Training Video Filming
Workplace training video written, directed and produced with our actors, writers and creative team. Bespoke scenes that show the behaviour, not just describe it - usable across induction, refresher and asynchronous training programs.
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Team Building
Team-building workshops that build genuine cohesion through improvisation, play and shared experience. Run by trained facilitators and Corporate Actors - not trust falls.
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Inductions & Onboarding
Culture, values and respect-at-work modules slotted inside your induction program. Built for graduate, apprentice and new-starter cohorts - regularly delivered for mining, rail, utilities and corporate clients.
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Conferences & Retreats
Live performance scaled for conferences, supervisor forums and team retreats - audience-led scenes, character interviews and intervention work where the room gets to shape the outcome. 50-person team day through to 300-person keynote.
Explore the topicTraining Delivered Differently
Not sure which program fits your moment?
Tell Jacob what you're trying to change. He'll tell you which combination of our programs is the right fit - usually in twenty minutes.