Behaviour-change training for State, Local and Federal teams.
Respect@Work · Positive Duty · Psychosocial Hazards · Culture work that holds up to scrutiny
Public-sector L&D leads don't just need training that works - they need training that survives a procurement process, holds up to a Minister's question, and aligns with the cultural-change frameworks already embedded in the agency. The Experience Lab has delivered into State and Federal departments, statutory authorities, local government, emergency services and policing - including the WA Police Force, Department of Education, Department of Health, DFES, Landgate, Department of State Development, a number of WA local councils and RAC of WA.
Our experiential format addresses the intent of Positive Duty, Respect@Work and the Code of Practice on Psychosocial Hazards in a way that policy refresh-and-acknowledge approaches don't. That matters more in the public sector than anywhere else - because the Commonwealth, the State and the regulators are exactly the institutions that wrote those obligations.
Regulators look for a sustained program of measures, not a single training session. Our work plugs into your broader prevention and culture program as one substantive pillar - with measurable behaviour outcomes that hold up to internal and external scrutiny.
We're comfortable with public-sector procurement: panel arrangements, RFTs, RFPs, vendor-prequalification questionnaires, security-cleared facilitators where required. Our facilitators have worked with sworn officers, allied agencies, and clinical-protective contexts where evidentiary standards matter.
What we get asked for most.
Realising Respectful Workplaces
The cross-cutting topic that holds harassment, bullying, psychosocial hazards and inclusion together as a single cultural narrative - the framing public-sector culture-change work tends to need.
Explore the topicCultivating Courageous Conversations
Public-sector frontline work runs on hard conversations - with the public, with colleagues, with subordinates and supervisors. Our WAPOL work specifically rehearsed officers in everyday interpersonal scenarios.
Explore the topicDisrupting Unconscious Bias
Bias work pitched at adults who've heard the awareness training before. Our delivery doesn't assume you're hearing this for the first time - it gives you something to do about it.
Explore the topicEmbracing Diversity And Inclusion
D&I work tied to the workforce-planning and procurement frameworks that drive much of public-sector organisational change.
Explore the topicSpotting the Signs of Domestic Violence
Public-sector workforces carry a duty of care around family and domestic violence that private workplaces often don't. Co-developed with DART Group, our Behind Closed Doors session equips managers and frontline staff to notice the signs and respond inside the boundaries of the workplace's role.
Explore the topicWord from the sector.
“We created police-related scenarios, playing out everyday situations that create interpersonal problems in the workplace. RolePlay is a learning technique that many people find confronting and will avoid at any cost. The RolePlay was made comfortable for the participants but the individual feedback that I saw being given by the actors was priceless. The strong participant feedback reflected how beneficial they felt the actor involvement was to their skill building.”— Senior Sergeant, Continuous Improvement Team, WA Police Force
“Thought I would let you know staff were very positive re the Understanding and Addressing Issues in the Workplace. The staff enjoyed the session and gained a great deal from this.”— A/Assistant Executive Director, Statewide Services, Department of Education WA
Training Delivered Differently
Briefing a public-sector L&D program?
Twenty minutes with Jacob will give you what you need to draft the scope of work or compare us against the rest of your shortlist. We'll send the prequalification pack on request.